Cancellation Policy
Glacier Nalu Payment and Cancellation Policy
Cancellation and Payment Policy for RV Sites, Glamping, Deluxe Tenting: Any payment made with our company is fully refundable 8 days or more prior to your arrival date, with the exception of a $5 campground fee. If the reservation is cancelled between 7-4 days prior to arrival date, 50% of total price becomes non-refundable. If the reservation is cancelled 3 days or less prior to arrival date, 100% of total price becomes non-refundable.
Cancellation and Payment Policy for Tiny Homes: Any payment made with our company is fully refundable 31 days or more prior to your check in date, with the exception of a $5 campground fee. If the reservation is cancelled between 7-30 days prior to check in date, 50% of total price becomes non-refundable. If the reservation is cancelled less than 7 days before check in date, 100% of total price becomes non-refundable.
If you do need to cancel the reservation for any reason prior to your arrival date, we require all cancellation requests in writing by email. Glacier Nalu, LLC strongly recommends all clients carry travel insurance in order to safeguard against any unanticipated changes to travel plans.

10200 Mendenhall Loop Rd
Juneau, AK 99801